Prescriptions

What is a Repeat Prescription?

Repeat prescriptions are medications which appear on the reverse of your prescription which your doctor would like you to continue on a regular basis.

How to request a Repeat Prescription

Repeat prescriptions may be ordered in several ways:

  • Online Services
  • Order using your repeat prescription slip, drop off your repeat prescription slip in the post box situated outside of the front entrance
  • Order via our automated telephone service (ask a member of staff for your pin number) any time of the day or night. Call 01572 490823 following the prompts using your telephone keypad

Register for online services here.

Repeat prescriptions will be ready in 48 working hours from your request. Please note if your prescription request is NOT on your repeat prescription your request will take longer to process and the doctor may wish to speak with you. Delays may also occur if your medication request is different from what your doctor has prescribed for you.

We can dispense medication to all patients that live more than 1.6km (in a straight line) from a pharmacy.

Many chemists offer a delivery and collection service. Speak to your preferred chemist directly for details. This means that you do not have to come to the surgery to collect your prescription and then take it to a chemist.

Please only order 1 week in advance and allow 2 working days for your prescription to be processed. Your nominated pharmacy will collect and dispense your prescription as normal.

Help with your medication

Dispensary Opening Times

Our dispensary is open Monday – Thursday 8.30am-6.00pm and Friday 8.30am-5.00pm.

Dispensaries at our branch surgeries are open during branch surgery opening times.

Online Repeat Prescription Service

We also offer online repeat prescription ordering as an additional service. You can collect the prescription from the surgery within 48 hours of placing your order. This system is only for use by patients who have been registered at our practice for more than three months. It is suitable for ordering agreed repeat prescription items for yourself only – you will require an identity code and PIN to access your personal prescription details (the same one you use for booking online appointments).

SystmOnline App

If you have a smartphone and want to save time ordering your prescription you can download the SystmOnline App, available to download for free from the App store or Google Play.

Pre-Payment Certificate Application

You can find out about and buy a pre-payment certificate for your prescriptions here.